The City of Brentwood desired a comprehensive enhancement of the primary areas of customer use in order to gain +/- 20 years of useful life for its city hall. LNB provided a comprehensive facility needs assessment, documenting and analyzing the building for code compliance and ADA accessibility. The project also included documenting the customer experience: the perspective of human interaction, comfort, wayfinding, circulation, safety, security, and services through the lens of the customer.

Interviews with departments, staff, security and future influencers supported Brentwood’s self-identity as the “City of Warmth” with a hospitable culture which was incorporated in all aspects of the analysis and design. MEP Assessment, hazardous materials, new fire alarm panel, civil site survey asbestos/mold lead abatement and fire sprinkler system, fixtures, furniture and equipment were addressed within the specifications and/or allotted for in the budget.